New offering coming soon 11:30 AM - 2:00 PM ET Session is recorded and made available after the session Instructors Raelynn Douglas, BA, MBA, CHE; CEO, Raesoleil Consulting, NIHI Instructor Suzanne Schell, CRP, BBA; CEO ROI Institute Canada, NIHI Instructor

The Health Human Resource (HHR) shortage has been growing for decades but COVID has turned it into a crisis. Mass burn-out and resignations are resulting in high cost of replacement and more stress on those left behind. Many organizations are increasing efforts around recruitment, but very few are talking about retention, nor are they calculating the cost of high turn-over. Billions of dollars are leaking from our health care system, mostly going unnoticed.

When we retain valuable employees, we stop the leak; we have more money for higher remuneration and benefits, we can attract more talent, grow our organizations, and deliver more patient care. This approach offers a competitive advantage and is the key to survival during this challenging time.

This workship will present a ‘burning platform’ for why we must stop the leak. A case study will demonstrate the high cost of turn-over and staff replacement (churn) with a relevant example from the health care sector. This “aha moment” will empower you to calculate the cost of churn in your organization and to realize the potential savings that could be reinvested in other priorities.

To retain staff, we need to invest in ‘people strategies’ that improve the employee experience, enhance culture, and create healthy environments for healthcare workers to work and build careers. But how?

This course will present three practical solutions to retain and engage staff that can be employed immediately. The ROI Institute 12-Step Methodology* will be demonstrated, showing how to identify both tangible and intangible measures, and calculate the Return on Investment (ROI), to ensure maximum impact and value to the organization.

Expected Outcomes:

• Be aware of the high cost of turn-over and replacement (churn) and the need to prioritize retention strategies
• Know how to prototype a solution that can have an immediate impact on your team and/or organization
• Be introduced to the ROI Institute’s Methodology to evaluate, calculate and communicate the ROI of potential solutions

Intended Audience

• Healthcare Professionals: interested in addressing burnout, increasing retention, improving engagement and culture
• Healthcare Leaders: C-suite and middle management, supervisors and leaders of both clinical and non-clinical teams
• Financial leaders: in healthcare organizations wanting to understand the value of HR investments and people strategies
• Human Resource professionals: being asked to prove the value of HR investments and people strategies
• Government: project managers, risk managers, change managers, policy analysts, leaders of teams
• Consultants/Individuals: involved in projects that need to demonstrate the ROI and impact of healthcare initiatives or need to offer analytics-related products and services to private and public sector organizations
• Educators and students: interested in gaining an understanding of ROI in health care and how it can be applied to the HHR shortage
• Quality improvement, research, and evaluation professionals: interested in proving the value, impact and ROI of investments in HR improvement initiatives and processes

Individual Registration

Regular Fee

Registration Coming Soon

Group Registration

Group of Five	Group of Ten
Registration Coming Soon	Registration Coming Soon

All fees are subject to HST. HST#R857676894
Payment can be made by VISA, MC or AMEX.

Cancellation and Refund Policy

• Cancellations made within 3 business days of the initial registration are eligible for a full refund.
• Cancellations made after 3 business days of the initial registration AND before 15 business days of the course start date are eligible for a 50% refund only.
• Cancellations made within 15 business days of the course start date are NON-REFUNDABLE.
• NIHI reserves the right to reschedule or cancel sessions.

Course Access

Registrants will receive detailed instructions about accessing the online session(s) via e-mail 1-2 days prior to each session. Anyone registering within 2 days of the session will receive the message shortly after the registration is received. Due to widespread use of spam blockers, filters, out of office messages, etc., it is your responsibility to contact NIHI if you do not receive login instructions before the start of the session.

It is the responsibility of the registrant to ensure access to WebEx using the VOIP option.

Each registrant must register and participate individually on their computer. The online sessions are to be accessed and viewed only by the person who registered and paid for the online material.

All sessions are recorded and posted to an online portal for access later.