Accessibility Best Practices For Word Documents

Part 1. Document Content

Bilingual Documents

Do...

Proper language Markup.

Don't...

  • Do not place English and French side-by-side using columns or tables.
  • Do not mix one paragraph English and one paragraph French.

Reference to second language

Do...

  • “Le français suit l’anglais”; or
  • The English follows the French.

Don't...

  • Avoid “Click here for French”; or
  • Avoid “Cliquez ici pour le français”.

Plain Language

Readability Scores Flesch-Kincaid Grade

Do...

Don't...

  • Do not confuse with oversimplified or condescending style;
  • Avoid passive voice; and
  • Do not write sentences of more than 20 words.

Acronyms

Do...

  • Spell out the first time in usage; and
  • Write them in uppercase.

Don't...

Do not add a period or an apostrophe to acronyms.

Part 2. Document Format

Run the Accessibility Checker (Microsoft website)

Heading Styles

Do...

  • Format your text using built-in heading styles;
  • Use proper heading order (1-2-3); and
  • Modify the style appearance to better fit your needs;

Don't...

  • Avoid italic text;
  • Avoid bold and underline of text as it simulates a hyperlink; and
  • Avoid identical headings.

Background

Do...

  • Keep the background white; and
  • Add “DRAFT” word to title page.

Don't...

  • Avoid shading or images for background; and
  • Avoid Watermark images.

Text (Contrast Checker)

Do...

  • Use 12 points font size minimal for text;
  • Use sufficient contrast between text and background (ratio 5:1);
  • Choose Sans serif fonts, such as Arial, Helvetica or Verdana;
  • Modify paragraph style to add space; and
  • Use styles to structure the text (Titles, Headings, bulleted lists and paragraph).

Don't...

  • Avoid using Full Justification;
  • Avoid hyphenated text;
  • Avoid runs of blank spaces, Tabs, or returns for formatting;
  • Avoid using table for formatting;
  • Avoid large amounts of text in bold, italics, underlined or all caps; and
  • Avoid animated text.

Tables

Do...

  • Use simple layout structure;
  • Define header row for tables;
  • Identify tables with a number for referral; and
  • Add alternative text to the table.

Don't...

  • Avoid merging and splitting cells;
  • Avoid repeating text contained in the table in the Alternate-text fields;
  • Avoid blank cell/row/column for formatting; and
  • Avoid nested tables.

Colour (Colour Contrast Analyzer)

Do...

  • Use sufficient contrast between text and background. Contrast ratio of at least 4.5:1 for regular sized text (12 or 14 pt. font) and 3:1 for large text (18 pt. font).; and
  • Use pattern with colour for charts;

Don't...

Do not convey information by colour alone.

Images

Do...

  • Alternative text defines content and function;
  • Label images with a figure number and refer to them by their number;
  • Position all object “in line with text”;
  • Add description of InfoGraphic in a separate document (or an annex); and
  • Add data table for complex images such as charts.

Don't...

  • Avoid repeating information from the document in the image Alternate Text (alt-text);
  • Avoid alt-Text longer than 2 sentences;
  • Do not rely solely on charts to convey information;
  • Avoid referring to images by their appearances;
  • Avoid using “image of”, “graphic of” in the Alt-Text; and
  • Avoid using images of text.

Audio and Video objects

Do...

Don't...

Avoid long video to prevent pause/stop due to buffering.

Hyperlink

Do...

  • Provide a descriptive text to hyperlinks (to where it leads); and
  • Hyperlink text has to be clear “out of context”.

Don't...

Avoid hyperlink text such as “click here” and “link to”.

Contact

Please use the Intake Form Internal link on iService or email us at edsc.ti-it.a11y.esdc@hrsdc-rhdcc.gc.ca to request an Accessible Information and Communications Technology service.

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