True North Mortgage Reviews

4,572  Excellent
TrustScore 5 out of 5

5.0

In the Mortgage Broker category

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Elizabeth

Rated 5 out of 5 stars

We were so happy working with…

We were so happy working with Elizabeth. She was very knowledgeable and experienced and took the time to answer every question we had. Her response time is exceptional and she followed up everything even after we had signed our new mortgage. We would highly recommend Elizabeth to anyone looking for a mortgage.

Date of experience: July 04, 2023

Reply from True North Mortgage

Hi Nancy,

We're so happy you reached out and that Elizabeth took such great care of you. We're honoured to help you during these uncertain times and ensure you leave with a smile. Thank you for your kind words.

Thank you, TNM Team


Rated 5 out of 5 stars

Our experience with Elizabeth at true…

Our experience with Elizabeth at true north mortgage was wonderful. It was a stressful time but she made applying for our first mortgage easy and painless lol! She answered all our questions and took time to explain every detail we were unsure about. I have recommended true north mortgage to a friend who is looking to apply for her first mortgage as well. Thank you Elizabeth!

Date of experience: April 01, 2022

Reply from True North Mortgage

Hi Tatiana,

We're so happy you reached out and that Elizabeth took such great care of you. We're so honoured to have been a part of your exciting first home buying experience. Thank you for your kind words and welcome to our True North Family!

Best, TNM Team


Rated 5 out of 5 stars

Elizabeth was a pleasure to work with

Elizabeth was a pleasure to work with. She took the time to explain the details of the mortgage and address all our questions and concerns. She was quick to response to our emails and we are happy with the overall experience we had with Elizabeth & True North.
- Rieza & Hugh

Date of experience: August 03, 2022

Reply from True North Mortgage

Hi Hugh,

Thank you for continuing to choose us for your mortgage needs. We're so happy Elizabeth ensures you get the best rate possible. We love the work we do and appreciate amazing clients like yourself.

Best,
TNM Team


Rated 5 out of 5 stars

Elizabeth is amazing

Elizabeth Hewes is amazing. The process was quick and well explained. She worked with me to come up with the best option for what I needed and at a competitive rate! Elizabeth is extremely knowledgable in her field. She made me feel so comfortable throughout the whole process. Thank you so much!

Date of experience: March 28, 2022

Reply from True North Mortgage

Hello Tena,

Thank you for taking the time to share your experience with Elizabeth! A smooth service and low rates is our motto! Thank you for sharing your experience and we can't wait to work with you again in the future!

Best,
TNM Team


Rated 5 out of 5 stars

A pleasure to deal with !

Elizabeth was nothing short of a pleasure to deal with. She worked with my unique situation and was more then happy to accommodate my need for an extended timeline to close on the deal. She was always quick to answer calls and return emails. To top it all off she was able to get me a better... I should I say AMAZING lower rate then my previous lender @ the Big Bank. One thing that I want to point out is how Knowledgeable she was, that was very comforting and reassuring especially dealing with such a large deal VIA virtual means.

I highly recommend her and TNM.

Date of experience: March 31, 2022

Reply from True North Mortgage

Hi Rick,

We appreciate this kind review! We work hard for our clients, so you don't have to, we want the best rates and customer service available because it's very satisfying to watch a client leave happy! We are glad Elizabeth got this opportunity to work with you and to be by your side throughout the process. We look forward to doing business with you again!

Warmest,
TNM Team


Rated 5 out of 5 stars

Elizabeth was amazing!

Elizabeth at true north mortgage was absolutely excellent. She worked so hard on my refinance and was able to get me the best rate available to me in great timing. She was also able to help me with a lawyer recommendation and made the whole daunting process very seamless and quick. Thanks again! Will definitely recommend to friends and family.

Date of experience: November 19, 2021

Reply from True North Mortgage

Hi Deseraye,

Thank you for sharing. We're so happy you had such a great experience with Elizabeth and that she was there for you every step of the way, including getting you such a great rate! Hope to hear from you again soon.

Best,
TNM Team


Rated 5 out of 5 stars

I have a great experience with mortgage…

I have a great experience with mortgage providers as the owner of many properties. The person in charge running True North Mortgage is Elizabeth with great banking experience. She is able to eliminate negatives of the big lenders providing at the same time personal, very professional style of service to help lenders and customers with striking legitimate deal.
Respectfully, Ted M. Konewka

Date of experience: August 26, 2021

Reply from True North Mortgage

Hi Silver,

Thank you for leaving a thoughtful review. Times like these are tough, but we are more than happy to know that Elizabeth did all she can to secure the best rate for you and excelled in customer service! We thank you for choosing us for your mortgage needs.

Take care,
TNM Team


Rated 5 out of 5 stars

Elizabeth was great to work with

Elizabeth was great to work with. She always returned my calls and emails at a speed that exceeded my expectations. Most of the time I could reach her and did not need to leave a message.
Elizabeth was always understanding and helpful and made sure I was aware of all the details and options available to me. It's truly a pleasure to work with someone that is as passionate about customer service as I am.

Date of experience: August 26, 2021

Reply from True North Mortgage

Hi Kurt,

Thank you very much for your review. We love the work we do, and we truly appreciate hearing from our clients! Elizabeth works hard to ensure a seamless experience for her clients. Thank you so much again and we can't wait to hear from you soon!

Warmest,
TNM Team


Rated 5 out of 5 stars

We have been working with Elizabeth

We have been working with Elizabeth Hewes for several years now refinancing our home on several occasions. She is professional, prompt, quick and very reliable. We have referred her to friends and family though out the years. I have dealt with many banks over the years and no one could come close to Elizabeth in terms of service and knowledge....not to mention the best rates of course.

Date of experience: July 09, 2021

Reply from True North Mortgage

Hi Bill,

Thank you! We're glad you had a great experience with Elizabeth each time, and that she was able to help you from start to finish, and secure a great rate! We love the work we do, and appreciate hearing back from our clients. Cannot wait to hear from you again in the future!

Warmest,
TNM Team


Rated 5 out of 5 stars

I highly recommend Elizabeth for your next Mortgage

I was in touch with Elizabeth since June this year and my mortgage renewal date was in Sept. After discussing with her couple of times, I trusted her and she gave me competitive rates for Renewal and Refinance. She did her excellent job and satisfied our needs. I highly recommend her for any type of Mortgage work.

Date of experience: September 30, 2021

Reply from True North Mortgage

Hi Mr. KING,

We appreciate this kind review! We work hard for our clients, so you don't have to, we want the best rates and customer service available because it's very satisfying to watch a client leave happy! We are glad Elizabeth got this opportunity to work with you and to be by your side throughout the process. We look forward to doing business with you again!

Warmest,
TNM Team


Rated 5 out of 5 stars

Elizabeth Hewes is simply the best!

Elizabeth Hewes is simply the best broker!! She was able to provide me with the best rate available for my mortgage renewal. She was friendly, was detailed in answering my questions, expedited the process. She also communicated with me in a timely manner and was always on top of everything!
Elizabeth, thank you for your professionalism, friendly attitude and making the process so very smooth.

Date of experience: June 11, 2021

Reply from True North Mortgage

Hi Rekha,

Thank you for your kind words. We're glad to hear that Elizabeth made your renewal process stress-free! Recommendations are the highest form of compliment and we can assure you that Elizabeth will give the same level of customer service to those you recommend her to.

Warmest,
TNM Team


Rated 5 out of 5 stars

Awesome Job

Gaurav Tyagi was our mortgage specialist, and it was a pleasure working with him to get our mortgage approval. Gaurav is very thorough, has very good attention to details and would patiently explain/guide you through every single required document.
Gaurav was very professional and followed company’s policies/procedures while dealing with us. Very responsive and would stay after hours to assist us as needed.

Thanks to Gaurav and Rohit for their work on our mortgage application, we would recommend them for your mortgage needs.

Stephen and Elizabeth Osondu

Date of experience: December 25, 2021

Reply from True North Mortgage

Hi Elizabeth,

We're pleased to hear that Gaurav went above and beyond to ensure you had the best experience with us in regards to your mortgage needs, and did it in a timely manner. We appreciate your kind words and thank you for choosing us for your mortgage needs!

Warm regards,
TNM Team


Rated 5 out of 5 stars

Refinancing

The experience that my wife and I have had with Elizabeth Hewes was outstanding. She was through professional prompt and overall a pleasure to deal with. She understood our needs and what our expectations were and carried them out in there entirety. I would highly recommend Elizabeth to friends and family.

Date of experience: May 31, 2021

Reply from True North Mortgage

Hi Tom,

Thank you for taking the time to write a review. We're happy to know Elizabeth was outstanding. She works hard to ensure her clients are well taken care of and does her best to find the best solution for her clients. Hope to work with you again in the future.

Take care,
TNM Team


Rated 5 out of 5 stars

Awesome customer relationship and rates

I was luckily connected to Elizabeth, who was always prompt to answer my thousand questions and concerns. Help me a lot thought the process and everything got sorted in perfect timing. In the end, I got a really good rate for my mortgage as advertised!. I really recommend doing business with TNM, ask for Elizabeth Hewes!

Date of experience: March 09, 2021

Reply from True North Mortgage

Hi Marcus,

Thank you for your kind words. Elizabeth would be more than happy to read this. We do all the work, so you don't have to! Glad to hear she was able to answer all your questions and concerns. Hope to work with you again in the future.

Best,
TNM Team


Rated 5 out of 5 stars

Smooth, positive experience. no complaints

I obtained my first mortgage working with True North, starting with a pre approval several months prior to my purchase. Elizabeth was very helpful and responsive throughout and the whole process really turned out to be smooth and an easy experience, which was very desirable considering it was during a time when the heat of the market introduced a lot of stress for buyers. So, it was a real plus that the mortgage part was relatively easy.

I went with True North based on a recommendation from a colleague and I would make a similar recommendation to others.

Date of experience: July 07, 2021

Reply from True North Mortgage

Hi Julian,

Thank you for reaching out! We're glad Elizabeth was super helpful and responded to your questions in a timely manner. She ensures a seamless and stress-free experience for her clients. Hope to work with you again soon!

Warmest,
TNM Team


Rated 5 out of 5 stars

Third time using True North

Third time using True North. Very easy to work with every time. I've never found a better price for my mortgage l elsewhere and this last time I called around to several other brokers. I had a lot of questions and Elizabeth was very helpful and responsive.

Date of experience: July 31, 2021

Reply from True North Mortgage

Hi Teodora,

Thank you for leaving a lovely review. Times like these are tough, but we are more than happy to know that Elizabeth was able to help you and made each experience so great!

Warmest,
TNM Team


Rated 5 out of 5 stars

Dealt with Elizabeth Hewes who was…

Dealt with Elizabeth Hewes who was awesome. She found us an amazing rate. Excellent communication, transparency, always a quick response, and very personable. I truly felt that she was advocating for me on my behalf. Highly recommend her and True North.

Date of experience: July 22, 2021

Reply from True North Mortgage

Hi Wojtek,

Yes she is! Elizabeth is amazing to work with and we're glad she secured a great rate for you. Transparency is key! We're glad you had a lovely experience with TNM. Thank you for your review.

Warmest,
TNM Team


Rated 5 out of 5 stars

Thank you TN and thank you Elizabeth Hewes

First off, a special acknowledgement and thank you to Mortgage Agent, Elizabeth Hewes (Toronto office) who was simply fantastic. She listened to my needs, was knowledgeable about TN's mortgage products, polite and throughout the process always responded to my inquiries in a timely manner. I got a great rate up front, the process was straightforward and painless. Absolutely I would recommend TN to anyone with mortgage needs.

Date of experience: January 12, 2018

Reply from True North Mortgage

Hi David,

Thank you of your amazing review! Elizabeth will be so pleased to read your lovely words. We are all about simplicity with a great rate! Thank you for your business and we hope to help those you send our way.

Warmest,
TNM Family


Rated 5 out of 5 stars

Great service for first time buyers!

Was shopping around for my first home in a competitive market and got connected to Elizabeth at TNM. She was responsive to my needs and patiently walked me through all the details to get the mortgage set up! Would definitely recommend to friends and family!

Date of experience: May 05, 2021

Reply from True North Mortgage

HI Derrick,

Thank you very much for reaching out! We're glad Elizabeth provided such a great experience and walked you through all the details! We do all the work, so you don't have to! We hope to hear from you again soon.

Take care,
TNM Team


Rated 5 out of 5 stars

True North Mortgage and Elizabeth Hewes

I have had 2 mortgage dealings with True North Mortgage. Elizabeth Hewes was the Mortgage Agent on both accounts. After the great experience I had for the first mortgage I made sure that Elizabeth would be the agent I would deal with again. She is simply fantastic. She listened to my needs, was knowledgeable about TN's mortgage products, polite and very thorough throughout the process and always responded to my inquiries in a timely manner. I got the best rate up front, the process was straightforward and painless. Without a doubt I would and have recommend TN and Elizabeth to my friends and anyone with mortgage needs.

Date of experience: February 04, 2021

Reply from True North Mortgage

Hi Tom,

Thank you for continuing to choose us for your mortgage needs. We're so happy Elizabeth ensures you get the best rate possible. We love the work we do and appreciate amazing clients like yourself.

Best,
TNM Team