The Regional Municipality of Durham shared Homeless Individuals and Families Information System (HIFIS) System is a secure system that uses computers to collect and share information in order to help provide services to people who are experiencing homelessness and housing instability. The HIFIS system is shared between the Region of Durham and its community partners. For a full list of community partners, please contact the Income, Employment and Homelessness Supports Division (IEHSD) at 905-668-7711.
To help you access the supports you need, it may be important for relevant information to be shared among the partner agencies. As you receive services, personal information will be collected about your housing and support needs, the services you receive and the outcomes of those services.
Only information related to obtaining and maintaining your housing will be collected and seen by partner agencies. This partner agency will collect, store and disclose the following information about you to other partner agencies:
- full name
- contact information
- date of birth
- educational history
- marital, family status, and history
- current income and assets
- employment status, history
- housing history,
- service history (including services and programs accessed or applied for)
HIFIS information hosted by the Region of Durham may be shared with other service providers for the purposes of:
(a) managing and administering housing and homelessness services and programs now and in the future;
(b) verifying eligibility for housing and homelessness services funded by applicable municipal and/or provincial social programs;
(c) supporting and evaluating funded programs, and reporting to provincial and federal funding bodies using aggregate/non-identifying data.