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Public Portal Technical Support

National Arts Centre


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If our Knowledge base doesn't answer your question, please fill out the form below:

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Please describe the technical issues you are experiencing. The more detail, the better we can troubleshoot and provide a solution. If you want to contact the project owner, please take a look at our support article.





Our support team can also be contacted by emailing support@gobonfire.com. Support by email is provided Monday to Friday from 8 AM - 8 PM EST/EDT.

Minimum System Requirements

In order to submit your proposal using this public portal you must:

(1) Use a Supported Browser:
Microsoft Edge opens in new tab (Windows) , Google Chrome opens in new tab (Windows & Mac) , Mozilla Firefox opens in new tab (Windows & Mac) , Safari opens in new tab (Mac)

(2) Have Javascript enabled.

These minimum requirements are in place to ensure a secure and stable submission process. If you have a question about these requirements, please contact Technical Support.

Unless you see warnings on the submission pages, your browser meets these requirements.