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Care – Touchless Fall Detection for The Home (US customers only, Requires Alexa Device & Alexa Together Subscription)
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Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
Brand | VAYYAR |
Power Source | Corded Electric |
Age Range (Description) | Adult |
Model Name | Vayyar Care |
About this item
- Vayyar Care works exclusively with Amazon Alexa and an Alexa Together subscription to protect seniors and provide peace of mind to their families. (Currently US Only)
- It’s a unique touchless fall detection system: just place it on the wall, and if there’s a fall it will get help.
- After installation, the device enters learning mode for 7 days, to understand normal behavior within the room. During this period, Vayyar Care does not detect falls.
- Each wall-mounted device monitors a room 24/7 in all conditions: in complete darkness and even dense steam.
- There are no buttons, no cords, no wearables, and no cameras, so privacy is maintained at all times.
- Devices can be placed all around the home, in the bedroom, bathroom, kitchen and living room (stairwells not supported at this time).
- When Vayyar Care detects a fall, Alexa will call the Urgent Response emergency helpline and notify a designated caregiver, ensuring a loved one gets the help they need.
- Constant monitoring and rapid response available only when used with an Alexa-enabled device and Alexa Together subscription (currently US customers only).
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Product details
- Package Dimensions : 7.68 x 5.12 x 1.46 inches; 10.23 ounces
- Item model number : VC1BBUS01
- Date First Available : October 20, 2021
- Manufacturer : Vayyar Imaging Ltd
- ASIN : B09JXV82Z6
- Country of Origin : China
- Best Sellers Rank: #274,082 in Health & Household (See Top 100 in Health & Household)
- Customer Reviews:
Product Description
If you fall, Vayyar Care will automatically get you help. This unique touchless fall detection system uses wall-mounted devices to monitor rooms 24/7, detecting and tracking people in real time. Vayyar Care works in all lighting conditions, including complete darkness, and even in dense steam. There are no buttons, no cords or other wearables and no cameras, maintaining privacy at all times. If Vayyar Care detects a fall, Alexa will call from the nearest Alexa-enabled device to the Alexa Together Urgent Response emergency helpline. Alexa will also notify a designated caregiver, ensuring their loved one gets the help they need.
From the manufacturer
How does Vayyar Care work?
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Fall DetectedVayyar Care detects a fall and tells Alexa, who asks the user if help is required. |
Assistance via AlexaIf help is needed, Alexa calls Urgent Response line and alerts emergency contact. |
Help ArrivesEmergency services and/or caregiver provide the required assistance. |
Constant protection in all conditions
Because Vayyar Care doesn’t depend on cameras, so it maintains privacy at all times. Vayyar Care works in all lighting conditions, even in darkness providing complete protection when it's hard to see, when tiredness increases the risk of a fall, and when it may be difficult to call for help after a fall.
Vayyar Care even operates in dense steam, safeguarding seniors in bathrooms where slips and trips most often happen, where people often remove their wearables and where cameras are rarely installed.
Privacy, dignity and independence
Putting on a wearable alarm often makes seniors feel like they’re compromising their independence and self-respect. That’s why a fifth of seniors refuse to use their devices, saying they don’t need them. A third of older adults simply forget to put them on.
What’s more, most seniors won’t trade in their privacy for physical security. Even if they’ll accept a camera in the living room, the bedroom and bathroom are off-limits.
Multi-room monitoring
Each Vayyar Care device monitors a room 24/7, detecting when a person goes from an upright to a horizontal position.
Devices can be placed all around the home: in the bedroom, bathroom, kitchen, dining room, and living room (stairwells not supported at this time).
A device has a range of 13 feet to the front and 6 feet 6 inches to either side. Large rooms may require more than one device.
After installation, Vayyar Care identifies areas to monitor for falls by recognizing furniture such as beds, chairs, and closets where falls won’t happen.
Leading-edge technology
Vayyar Care’s advanced technology uses harmless radio frequency waves 1,000 weaker than a cell phone signal. Fully FCC-approved, it’s trusted by senior living communities around the world.
It operates in the 60 GHz frequency band and supports an ultra-wide vertical and horizontal field of view, monitoring an area of 169 ft².
Each mains-powered device is just 3½” wide, ⅔” thick, weighs only 4oz, and functions in a temperature range of 32–104 ⁰F and at up to 95% humidity.
Constant protection in all conditions
Privacy, dignity and independence
Multi-room monitoring
Leading-edge technology
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1. Register for Alexa Together. |
2. Download the Vayyar Care app. |
3. Follow the setup instructions. |
4. Link Vayyar Care and Alexa account. |
Specifications
Brand name | Vayyar Care |
Key advantages | Detects falls without cameras or requiring user to push a button, pull a cord or put on a wearable device |
Sensor range | Wall-mounted sensor (1.5m / 5 feet off floor) monitors a coverage area of 16m² / 169ft² - supports a 140⁰ azimuth (horizontal) and 70⁰ elevation (height) field of view |
Recommended number of devices | 1 in the bedroom, 1 in the kitchen, 1 in the bathroom and 1 or more in the living room, depending on size (stairwells not supported at this time). |
Device dimensions | 9cm (3½”) diameter, 1.5cm (⅔”) depth |
Device weight | 110g (4oz) |
Technology | mmWave MIMO (Multiple Input Multiple Output) radio frequency sensor |
Frequency band | 60 GHz |
Communication | Communicates via 2.4 GHz Wi-Fi (802.11 b/g/n) with Vayyar Cloud based on Google services |
Temperature & humidity | Operates in temperature range of 0-40 ⁰C (32–104 ⁰F) and at up to 95% humidity |
Power requirements | 5V input voltage fed from AC/DC transformer provided with the device - peak power consumption of 10W |
Ean | 7290111115677 |
Included components | Vayyar Care device, double-sided adhesive strips, power adapter, user guide, measuring tape |
Part number | VC1BBUS01 |
Special notes | Please be advised that Vayyar Care is not suitable for people with pets such as dogs or cats. Please also note that taking a bath will cause Vayyar Care to send a fall alert to Alexa. |
Support | Please contact the manufacturer. |
Videos
Videos for this product
1:26
Click to play video
Vayyar Care - Official Video
Vayyar Imaging
Videos for this product
0:11
Click to play video
Vayyar Care - Multiroom Coverage
Vayyar Imaging
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Then, once you have established their account you need to go back to Amazon to activate the Alexa Together subscription. Then the fun begins...
You have to download the Vayyar app, easy. Then you following the instruction for mounting the unit on the wall, carefully measuring the room size, and the midpoint location of one of the walls. In my case the room was 12' x 12' so it was okay, as the unit will monitor a 13'x13' room. Then you peel off the backing tape of the "worlds crappiest" Velcro, and watch out, as it will peel off the Velcro backing before it peels off the two sided tape. Really... For the cost of this, put decent two sided tape on it! Then you mount it to the wall, and pray that you have an outlet that is within 4'4" of the device (counting the height!!), so it better be right above an outlet, or you'll be hunting for an extension cord (which is in the boxes of Christmas decorations if you're wondering!).
So, you have it mounted, now follow the onscreen instructions to connect the blue tooth to your phone, and the wifi to the device. Now, I have an Eero Mesh Network set up in my house (SO easy to set up and works great by the way), so you'd think it would be easy to connect... Nope, it took the device several attempts for it to find my network (even though I had full reception on my phone only two feet away!). Eventually it connect to the network, and my phone. Then it tells you to connect the device to your Alexa device... And that is where it got stuck. No matter how I tried (opening up Alexa, searching for devices) it wouldn't show up in my devices, or when I tried to "Add a device". This thing was totally undetectable!
So, I'm going to try to call their customer service and see if I can get help. But I wanted the Amazon customers to know... Hold off on buying one of these P.O.S., because even the set up is NOT customer friendly or intuitive. Oh, and yes, I tried YouTube to see if anyone else had gone through this and solved it... Nope! Only their crappy video which only covers Android devices! Don't they know how prevalent iPhones are here in the US???
So, IF I get this solved I'll update and let you know. But from my perspective, this thing is NOT ready for prime time! Oh, and the device feels flimsy and super cheap, along with the dumb Velcro and double sided tape.
I installed this Vayyar Care device earlier in the year and, much to my chagrin, she had a fall in her room last month that was monitored by the device and it did not work! She had hit her head, but it was possible that she got up again before the allotted time to trigger the device. Luckily, she was wearing a different pendant provided by the facility to call for help. If she were unconscious, it might have been devastating.
I traveled to her city to troubleshoot the device. All indications on Alexa App show it was connected and the device was recognized. I tried simulating falls and it did not trigger. It was during a weekend and tech support via email was unresponsive. Traveled home after an unsuccessful effort.
Tech support finally reached me after I returned home, and we began the troubleshooting process. I had worked with customer support when I initially installed the product because the instructions on coding room dimensions were confusing. It led to miscoding the room dimensions which led to my targeted area being a blind spot. We made the correction and had a relative perform some test falls; the unit is now working.
At the time of my installation, we had to wait a period of time before performing a fall test to confirm the unit was online. Since I was travelling to do the installation, I could not perform the test. If you use this product, make sure you do test falls to confirm the unit is working properly.