Get in contact with us if you're experiencing financial difficulty
We'll take the time to listen, understand your situation and do our best to help.
Some of our customers are receiving scam emails from people who claim to work for our AMP Investments business. The emails talk about exclusive term deposit and fixed bond rate investments. These are not related to our AMP Bank or AMP Investments business.
If you are concerned that you may have been targeted by scammers, please contact us on 13 30 30.
More information on scams can also be found on the ACCC's website Scamwatch.
We understand that unexpected situations can happen which lead to financial difficulties. Such situations may include:
We'll take the time to listen, understand your situation and do our best to help.
9am – 5pm, Monday to Friday (AEST)
8.30am – 7pm, Monday to Friday (AEST)
Mon - Fri: 8.30am – 7pm (AEST)
All banking products are issued by AMP Bank Limited ABN 15 081 596 009, AFSL and Australian credit licence 234517.
It’s important to consider your particular circumstances and read the relevant Product Disclosure Statement or Terms and Conditions before deciding what’s right for you. This information hasn’t taken your circumstances into account.
Read our Financial Services Guide for information about our services, including the fees and other benefits that AMP companies and their representatives may receive in relation to products and services provided to you. All information on this website is subject to change without notice.