Online Registration Tool Frequently asked questions
Adult Staff
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Q1. Will applications automatically go into FORTRESS now?
Phase Two of the Online Registration Tool launch, applications will be transmitted to CC/Sqn via email and will require manual entry in Fortress.
Phase Three will include full integration with Fortress, with the applicants information being merged into the Fortress.
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Q2. What if a parent is not comfortable using technology?
The parent can be assisted at the Corp/Squadron staff on one of the unit’s computers. There are also step by step guidelines available on this page.
A blank copy of the registration is available to be printed to be completed on paper.
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Q3. How is the DHQ being captured, do I still need to mail this to the RCSU?
The Online Registration Tool has no impact on how DHQ are captured. The form is still printed from FORTRESS and requires to be properly transmitted to RCSU. Remember that a completed DHQ is a Protected B document and as such it cannot be transmitted electronically.
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Q4. Is there any Protected B information being captured in the process?
The Online Registration Tool does not capture Protected B information.
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Q5. What do I do once a parent registers their cadet?
- The CC/Sqn will receive an email with the information required for registration.
- Once CC/Sqn has confirmed that all conditions are met (residency, age, etc), they can proceed with the registration in FORTRESS as per usual.
- Registration form must be signed by the CC/Sqn CO and filed as per usual.
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Q6. Is the Online Registration Tool recommended on Mobile devices?
The Online Registration Tool has been designed to work on mobile devices (ex: iOS, Android), although printing will not be supported at the moment.
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Q7. How do I get the information from the DHQs to the RCMLO?
The Online Registration Tool has no impact on how DHQ are captured. The form is still printed from FORTRESS and requires to be properly transmitted to RCSU. Remember that a completed DHQ is a Protected B document and as such it cannot be transmitted electronically.
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Q8. In order to complete the annual validation will I need to have all cadets and their families fill out the Online Registration Tool?
Annual validation remains a process managed in Fortress. The Online Registration Tool has no impact on that process.
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Q9. Is anyone with a valid ERC able to validate they have seen the Cadet’s ID? Including CIs?
The CO can designate Adult staff with a valid ERC will be able to confirm the documents are valid.
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Q10. We have no connectivity at our corps/sqn how will we ensure that the cadet has registered if they show up?
Phase One: Even with no connectivity at the unit’s venue, the generic CC/Sqn email box should be monitored regularly, and applications printed in preparation for the next training night.
Phase Two: Once the registration process is integrated between the Online Registration Tool and FORTRESS, CC/Sqn will have to monitor FORTRESS to have a fresh list of pending registration for when parents show up with required documentation
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Q11. Should I keep copies of everything?
Until modifications are made to FORTRESS, registration email should be printed by CC/Sqn, signed by CO and kept on file.
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Q12. What are the actions that will need to be taken depending on the format of the registration form used?
Registration support Registration form Required documents Corps/Sqn CO Signature FORTRESS Cadet file Online form - Fill online
- No parent signature required
- Electronically submitted to CC/Sqn
- CC/Sqn print registration form from email
Parents bring required documents at the first visit to finalize registration Corps/Sqn’s CO reviews and signs registration form (wet signature) Enter information in FORTRESS File signed registration form in cadet’s file Printed copy of the online form - Fill paper form
- Parent sign form (wet signature required)
- Bring completed form to CC/Sqn
Parents bring required documents at the first visit to finalize registration Corps/Sqn’s CO reviews and signs registration form (wet signature) Enter information in FORTRESS File signed registration form in cadet’s file
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