Utilities Kingston provides all your utility needs under one roof, including water, wastewater, natural gas and electricity (depending on your service area). This provides our customers with the convenience of one point of contact when moving or setting up a new account.  If you are moving, contact Utilities Kingston as soon as possible to open or close your account. A minimum of five business days' notice is necessary to ensure your utility services are opened or closed on the date requested.

You can open or close your account using the convenient online form. Check their moving web page for answers to all your moving-related utility questions.

Utility services can also be opened or closed by calling the customer service centre, Monday to Friday, between 8 a.m. and 4:30 p.m. at 613-546-0000.

Hydro One electricity customers can call 1-888-664-9376. Enbridge natural gas customers can call 1-866-763-5427.

The Kingston Area Recycling Centre, 196 Lappan's Lane, accepts all curbside recycling materials, oversized cardboard, oversized styrofoam (white only), clothing and small scrap metal items like microwaves, hot plates, kettles or any other item mostly made of metal.

Oversized (larger than 135L), overweight (over 44lbs) or untagged garbage bags cannot be handled curbside by City waste collection staff and need to be taken to a waste disposal site, like the ones listed below.

Drop off items for paid disposal

These locations charge a fee for waste disposal. Items brought to them end up in landfill.

• Waste Connections of Canada, 1266 McAdoo’s Lane, 613-548-4428.
• Waste Management, 62 St. Remy Pl., 613-549-7401 ext. 252.
• E360 Solutions, 1709 Westbrook Rd., 613-384-8555.

Buy bag tags to put out more bags/containers of garbage

Garbage tags are $2 each and can be purchased online. See other locations selling garbage tags.

City bylaw states that garbage containers/bags, recycling containers, and Green Bins cannot be placed at the curb prior to 5 p.m. the night before your collection day. Waste containers (empty or not) need to be removed from the curb before 8 p.m. on your collection day.

Don't know how to throw it out? Use the City's waste look-up tool.

Leave your recycling boxes and green bin behind

In Kingston, recycling boxes and Green Bins belong to the property, not the people living there. Please leave them behind when you move out.

The City has an Administrative Monetary Penalties (AMPS) for Nuisance Party and Noise Bylaw infractions. This means that fines for contravening these bylaws can be issued and resolved directly through the City. However, Kingston Police and Municipal Enforcement Officers will still be able to issue fines through the standard process, meaning that a fine under the Nuisance Party Bylaw could still result in a Part One Court Summons.

Students are encouraged to learn more about the many City measures in place to discourage unsanctioned large gatherings, including the Noise and Nuisance Party bylaws and the University District Safety Initiative.

The City requires that all yards and municipal property be maintained and clear of garbage, debris, furniture, appliances etc. Enforcement staff will be out in full force during move-out to issue warnings and, where necessary, lay charges. To avoid possible fines or trouble with your landlord, please be sure to discuss proper disposal of unwanted items with your roommates to work out strategies to deal with your garbage and unwanted items.

You could be on the hook for contracted clean-up costs

Once a bylaw enforcement order has been issued you have 24 hours to comply with solid waste infractions and 48 hours for yards violations. If an order is not complied with the cost of the clean-up is charged to the property owner and legal action may be taken. Landlords: work with your tenants to maintain property standards and avoid possible clean-up costs (plus an administration fee of $141.80 under the Yard Bylaw).

Questions about bylaws?

If you have questions or wish to report violations of the Yards or Solid Waste Bylaws, please contact bylaw at 613-546-4291 ext. 3135 or by e-mail at bylawenforcement@cityofkingston.ca

Fines can also be imposed on property-owners and landlords for illegal placement of garbage on City property by their tenants.

Have extra recycling items or missed collection

Extra Blue and Grey boxes items can be dropped off at the recycling depot located at the Kingston Area Recycling Centre, 196 Lappan's Lane. Open Monday - Friday 8 a.m. to 5 p.m. and Saturday from 8 a.m. to 4 p.m.

Other services offered at the Kingston Area Recycling Centre include:

• A scrap metal bin that can be used for end-of-life items that are made mostly of metal or steel. Acceptable items include bikes, metal lawn furniture, smaller household appliances, etc.;
• Clothing donation bins;
• Household Hazardous Waste Depot is open on Thursdays 8 a.m. to 5 p.m. and Saturday 8 a.m. to 4 p.m. (April-November). Acceptable items include paints, batteries, CFL light bulbs, solvents, etc.;
• Yard waste transfer station. Acceptable items include brush, leaves, grass and other yard wastes; and
• Sale of bag tags.