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Become a Client

Do you qualify to be a Quest Client?

Quest Clients are referred to our non-profit grocery markets through a social service agency, community-serving organization, non-profit, social worker, health care professional, school and/or educator, and organizations whose mission it is to support individuals facing economic barriers.

People from all walks of life can qualify to become a Quest Client, Many clients, for example, identify as a student, senior, refugee, survivor, single parent or guardian, caregiver, or person with a disability. At any given time, our clients may be experiencing a traumatic event in their life that impacts their work and financial stability such as a death in their family, the loss of a job, the loss of a home, separation or divorce, a new or changing health prognosis, or significant grief event. 

How to Become a Quest Client

1. Are you someone who faces economic barriers to purchasing healthy and affordable groceries? If yes, read on!

2. Identify a group, organization or person that supports you through economic barriers for a referral to Quest. 

*Examples include a social service agency, non-profit charity, social worker, doctor, nurse, teacher or school principal. If you are renewing your Quest Client Card, this can be the person or organization that first referred you.
 

3. Ask them to complete a referral on your behalf at questoutreach.org/refer-clients OR ask them to fill out a paper referral form. 

4. After your referral is submitted, visit the Quest Non-Profit Market selected on your form. Bring a picture ID with you. 

5. Have your picture taken for your new client card at the Market. Start grocery shopping!

Please note: If you need support in connecting with a social worker, please call 2-1-1 and your call will be directed towards an agency that can help.

 

Do you carry a Food Bank Card?

Show us your current food bank card or documentation that you receive income assistance, and we can issue you a Quest Client Card. You must bring a Photo ID that matches your food bank card or documentation.

Markets Opening Hours and Locations

East Vancouver Market: 2020 Dundas Street
V5L 1J4

Tel: 604-602-0186
Hours of Operation:
Monday-Friday: 9am-5:45pm
Saturday: 9am-3:45pm
Sunday & Holidays: Closed

Vancouver Hastings Market: 637 E. Hastings
V6A 1R3 

Tel: 604-253-2078
Hours of Operation:
Monday-Friday: 9am-5pm
Saturday: 9am-4pm
Sunday & Holidays: Closed

Surrey Market: 13890 104 Avenue
V3T 1X2

Tel: 604-588-3476
Hours of Operation:
Monday-Friday: 9am-5:45pm
Saturday: 9am-3:45pm
Sundays: 12pm-4pm
Holidays: Closed

Burnaby Market: 7753 6th Street
V3L 3C8

Tel: 604-553-0636
Hours of Operation:
Monday-Friday: 9am-5:45pm
Saturday: 9 am-3:45pm
Sunday: 11am-3pm
Holidays: Closed

North Vancouver Market: (Lolo Lane entrance) 167 1st Street East
V7L 1B2

Tel: 604-566-0110
Hours of Operation:
Monday-Friday: 9am-5:45pm
Saturday: 9am-3:45pm
Sunday & Holidays: Closed

Markets Opening Hours and Locations

East Vancouver Market: 2020 Dundas Street
V5L 1J4

Tel: 604-602-0186
Hours of Operation:
Monday-Friday: 9am-5:45pm
Saturday: 9am-3:45pm
Sunday & Holidays: Closed

Vancouver Hastings Market: 637 E. Hastings
V6A 1R3 

Tel: 604-253-2078
Hours of Operation:
Monday-Friday: 9am-5pm
Saturday: 9am-4pm
Sunday & Holidays: Closed

Surrey Market: 13890 104 Avenue
V3T 1X2

Tel: 604-588-3476
Hours of Operation:
Monday-Friday: 9am-5:45pm
Saturday: 9am-3:45pm
Sundays: 12pm-4pm
Holidays: Closed

Burnaby Market: 7753 6th Street
V3L 3C8

Tel: 604-553-0636
Hours of Operation:
Monday-Friday: 9am-5:45pm
Saturday: 9 am-3:45pm
Sunday: 11am-3pm
Holidays: Closed

North Vancouver Market: (Lolo Lane entrance) 167 1st Street East
V7L 1B2

Tel: 604-566-0110
Hours of Operation:
Monday-Friday: 9am-5:45pm
Saturday: 9am-3:45pm
Sunday & Holidays: Closed

Let's have a chat

Get in touch and we'll get back to you as soon as we can. We look forward to hearing from you!