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StudentTranscripts Service Help Documentation

Last updated on April 1, 2022

StudentTranscripts Help Videos 

  1. General Information
    1. Transcript vs. Certificate
    2. Where to find your Transcript or Certificate: Ministry of Education and Child Care or School or District Office
  2. Personal Education Number (PEN)
    1. Definition of PEN 
    2. Where to find your PEN
    3. Order a Transcipt or Certificate Online without a PEN
  3. Privacy and Collection Notice
  4. Order your General Education Development (GED®) Transcript or Certificate Online
  5. Delivery and Fees
    1. Fees for Current Students
    2. Fees for Former Students
    3. Credit Card Orders
    4. Non Credit Card Orders
  6. StudentTranscripts service (STs)
  7. Basic BCeID
    1. Register for a Basic BCeID
    2. Logon with BCeID
    3. BCeID Help
  8. StudentTranscript Service Registration
    1. Activate StudentTranscripts Registration
  9. StudentTranscripts Service: My Dashboard
    1. Send/Order your Transcript
    2. Send Transcript to a University, College or Other Post-Secondary Institution
    3. Shopping Cart
    4. Select Payment Options
    5. Transcripts and Certificates - Send an Electronic Copy of Transcipt by PDF Download
    6. Sending a Printed Transcript (by mail)
    7. Order Graduation Certificate
    8. View the Post-Secondary Institutions Choices
  10. Marks and Scholarships
    1. View your Transcript
    2. View your Provincial Examination/Assessment Results
    3. View your Provincial Scholarships
  11. Account Information
    1. View Your Profile
    2. Update Contact Information
    3. View your Order Activity
    4. View Your Notice History

If you're an educator helping students with their transition to post-secondary education, get an overview of how the StudentTranscript Service (STS) works and learn about some recent enhancements.

Do you have a question about the StudentTranscript Service?

We respond Monday through Friday, 7:30am to 5:00pm Pacific Time.

If you have a question about ordering your transcript you can text them to 1 (604) 660-2421.
Text your questions to: 
1 (604) 660-2421

Contact information

Can't find what you are looking for? Do you have a question about the StudentTranscripts service?

Contact us Monday through Friday, 7:30am to 5pm Pacific Time

Victoria Office
250 387-6121
Vancouver Office
604 660-2421
Elsewhere in B.C. Toll Free
1 800 663-7867
Outside B.C. Office
604 660-2421
Email
servicebc@gov.bc.ca