A Google user
Nice and simple app. Love the reminders and notifications about any delays. It would be nice to have a feature to report problems with garbage pickup (such as a missed pickup), so that it can be done anytime and not just during office hours by phone. Otherwise, a very useful app.
10 people found this review helpful
Tara Y.
Most of the app won't load, collection calendar isn't showing garbage collection only yard waste. It's also supposed to say when the new carts will be delivered... It does not. On top of all that, out of the 5 times I've loaded the app, it crashed 4 times. So in short, doesn't show the info its advertising, crashes regularly, and is very disorganized... Not impressed, do t waste your time
8 people found this review helpful
County of Simcoe
September 17, 2021
Hello! We apologize that you experienced this. Please send your full address, including house number, street name, and the name of the city in which you live to support@recollect.net and we will be happy to assist you. - Naina @Recollect Systems Inc.
A Google user
Step 1: enter your address to get started. Sounds simple but the app doesn't recognize my address. I tried a few different variations but still no joy. The app asks if I want to report the problem to help improve it. I click yes. An error page opens informing me that function isn't working. I give up.
5 people found this review helpful
County of Simcoe
December 16, 2019
Hello Sarah,
We apologize for this issue. Please email us at support@recollect.net with your full address including house number, street name, and city and the above report. We would be happy to troubleshoot this issue further with you.
-Michelle @ ReCollect Systems Inc.